HOW AUTO TRANSPORT WORKS & FAQ'S

Generally, once you auto transport has been confirmed we ask for a 1-3-day window to schedule pick-up. Please be advised that we may need an extended window if the pick-up or drop-off location is in a remote area. If there are any changes in the pick-up time frame, our team of transport professionals will  contact you to ensure the car shipping process runs as smooth as possible.

If you are shipping to or from a rural area, the overall transit time may be longer. Consider meeting our driver near a metropolitan area or close to a major highway to decrease the price and speed up your shipment.

 Estimated transit time based on mileage:

0-500 miles: 1 – 2 days

500-1000 miles: 2 – 3 days

1000-1500 miles: 3 – 5 days

1500-2000 miles: 4 – 7 days

2000-2500 miles: 5 – 8 days

2500-3000 miles: 7 – 10 days

3000+ miles: 8 – 12 days

It is important to understand that federal law or the FMCSA restricts drivers from driving more than 11 hours per day. For more information on these laws please visit the FMCSA website.

Yes, your vehicle will be insured up to $1,000,000  in cargo insurance for enclosed transport and $250,000 in open transport. All carriers we contract are vetted to ensure they have active and good standing DOT operating authority and adequate insurance.

It is strongly recommended that you, or an authorized individual such as a friend or family member, be present at the time of pickup and delivery. Before loading the vehicle(s) our driver will conduct a thorough detailed inspection of the exterior and notate any preexisting damage on the bill of lading. A signature will be required to authorize the release of your vehicle and to acknowledge its current condition. Our customers are encouraged to take photos of the car from all angles and save them for their records. A second signature will be required upon delivery to confirm the transport was completed without any damage.

Relo Auto Transport offers discounts for students, military personnel, and senior citizens. Please ask your transport professional for more information. 

If transporting any belongings with your transport is necessary you MUST notify us at the time of booking. The U.S. Transportation Law states that a carrier can be fined $10,000 for hauling household items in a vehicle. However, rarely does this happen. If properly notified we may allow you to pack up to 100 lbs of belongings,  the equivalent of 2 suitcases. If approved belongings must be packed in the trunk and out of site. Please keep in mind if we are not previously notified before pickup the driver may ask you to remove all the items resulting in costly stand by fees or may refuse to your transport all together.